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Terms and Conditions

Website Terms and Conditions 

Clarence Professional Group 

Last updated: 7 July 2026 

Who we are 

This website is operated by Clarence Professional Offices Pty Ltd (ABN – 95 083 343 506) of Level 8, 65 York Street, Sydney NSW 2000 (“Clarence”, “we”, “us”), for itself and its related bodies corporate.  

About these terms 

These terms govern your use of this website at clarenceprofessionalgroup.com.au, cpogroup.com.au and any other Clarence websites, including any pages, content, tools and enquiry or booking forms on it. By using the website, you agree to these terms. If you do not agree, do not use the website/s. 

These terms cover website use only. If you licence an office, take a virtual office or coworking membership, or book a meeting room with us, separate terms apply to those services: 

  • Clarence Licence Agreement Terms and Conditions 
  • Virtual Office and Coworking Terms and Conditions 
  • Meeting Room Terms and Conditions 
  • Referral Program Terms and Conditions 

If there is any inconsistency between these website terms and the terms for a service you have purchased, the service terms prevail for that service. 

Changes to these terms 

We may update these terms at any time by publishing the revised version on this page. The updated terms apply from the date they are published. Check this page from time to time. Your continued use of the website after a change means you accept the revised terms. 

Using the website 

You may use the website for lawful purposes connected with learning about, enquiring about or purchasing our services. 

You must not: 

  • use the website in a way that breaches any law or regulation 
  • use the website to send spam or unsolicited commercial communications 
  • attempt to gain unauthorised access to the website, its servers or any connected system 
  • introduce viruses, malware or other harmful code 
  • scrape, harvest or copy content or data from the website by automated means without our written consent 
  • use the website to impersonate any person or misrepresent your affiliation with any person or organisation 
  • interfere with or disrupt the website or the networks connected to it. 

We may suspend or block your access to the website without notice if we reasonably believe you have breached these terms. 

Information on the website 

We take care to keep the information on the website accurate and current, but we do not guarantee it. Pricing, availability, floor plans, images, inclusions and service descriptions are indicative only and may change without notice. Photographs and virtual tours may show fit-outs, furniture or views that differ from what is currently available. 

Content on the website is general information. It is not legal, financial or professional advice, and you should not rely on it as such. Confirm any detail that matters to you with us directly before making a decision. 

Nothing on the website is an offer capable of acceptance. An enquiry or booking request made through the website does not create a contract. A contract for any service is formed only when we accept your request under the relevant service terms. 

Intellectual property 

We own or licence all content on the website, including text, images, logos, floor plans, photography, video, design and layout. The Clarence name and logo are our trademarks (whether or not registered). 

You may view the website and print or save pages for your personal, non-commercial use. You must not otherwise reproduce, modify, distribute, publish or commercially exploit any content from the website without our written consent. 

Third-party links and content 

The website may contain links to third-party websites or embed third-party content such as maps or video players. We provide these for convenience only. We do not control third-party websites, do not endorse them and are not responsible for their content, terms or privacy practices. You use them at your own risk. 

Legal information and Clarence Legal Services 

Clarence Legal Services Pty Ltd (ABN 23 633 758 924) (“CLS”) is an incorporated legal practice within the Clarence group. Content on this website, including articles published under Legal Insights, is general commentary only. It is not legal advice, and it does not take account of your circumstances. 

Using this website, reading its content or submitting an enquiry does not create a solicitor-client relationship between you and CLS or any member firm. CLS acts only under a written engagement on its own terms. Do not send us confidential information about a legal matter through this website before an engagement is confirmed. 

Member Directory 

The Member Directory lists independent firms and practitioners who are Clarence members. Each member supplies and is responsible for its own listing. Members are not our employees, agents or partners. We do not endorse any member, do not supervise their work and are not responsible for any services they provide to you. If you engage a member firm, that engagement is between you and the firm alone. 

Promotions and competitions 

We run promotions and competitions from time to time. Each promotion has its own published terms. Those terms prevail over these terms for that promotion. 

Privacy 

We collect and handle personal information in accordance with our Privacy Policy, available at https://clarenceprofessionalgroup.com.au/privacy-policy/. By using the website, submitting an enquiry form or making a booking request, you acknowledge that we will handle your personal information as described in that policy. 

Your rights under the Australian Consumer Law 

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any other law that cannot lawfully be excluded, restricted or modified. 

Liability 

  • We provide the website on an “as is” and “as available” basis. We do not guarantee that the website will be uninterrupted, error-free, secure or free from viruses. 
  • To the maximum extent permitted by law, we exclude all liability for any loss or damage (including indirect or consequential loss, loss of profit, loss of data and loss of opportunity) arising from or in connection with your use of, or inability to use, the website or any content on it. 
  • Where our liability cannot be excluded but can be limited, our liability is limited, at our option, to resupplying the relevant services or paying the cost of having them resupplied. 

 

Indemnity 

You indemnify us against any loss, damage, cost or expense (including reasonable legal costs) we suffer or incur arising from your breach of these terms or your unlawful use of the website, except to the extent we caused or contributed to that loss. 

General 

Severability. If any part of these terms is invalid or unenforceable, that part is severed and the rest of the terms remain in force. 

No waiver. If we do not enforce a right under these terms, that is not a waiver of the right. 

Assignment. We may assign or novate our rights under these terms. You may not assign yours without our written consent. 

Entire agreement. These terms, together with our Privacy Policy, are the entire agreement between you and us about your use of the website. They do not affect any separate service terms you have entered into with us. 

Governing law 

These terms are governed by the laws of Victoria, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Victoria and the courts entitled to hear appeals from them. 

Contact 

Questions about these terms can be tabled by contacting ua.moc.puorgopc@lagel.  

Mediation packages

SizeSuite forHalf DayFull Day
2-3 Rooms
– 1 boardroom
– 2 separation rooms		2-3 Party Mediations$660$1,320
4 Rooms
– 1 boardroom
– 3 separation rooms		4 Party Mediation$815$1,600
6 Rooms
– 1 boardroom
– 5 separation rooms		5-6 Party Mediation$1,100$2,195
6+ Room Upon requestUpon request

Additional Spaces

Clarence is capable of hosting anywhere between 1 to 60 people, with spaces tailored to your needs.

SizeHourly RateHalf-day rateFull-day rate
4 pax$40$140$280
6 – 8 pax$55$190$1,600
10 – 12 pax$80$280$560
40 pax$130$455$910
Café$400$400$400

Competition Terms and Conditions

  1. The Promoter is Clarence Professional Group (Melbourne) Pty Ltd, L11, 456 Lonsdale Street, Melbourne VIC 3000 ABN 81 624 440 400 (the Promoter).
  2. Entry into the competition constitutes acceptance of these terms and conditions.
  3. Entry is open to all VIC, NSW and QLD residents of 18 years of age or older except any employees of the Promoter and their immediate families, orany existing office and virtual members (or their related entities) of the Promoter.
  4. The competition closes at 11:59PM on the 1st March 2024. The winner will be announced on the 8th March 2024.
  5. To enter the competition, participants need to submit their entry at clarenceprofessionalgroup.com.au/comp via the website form, or other accepted methods of entry provided by Clarence. One entry is allowed per entrant. Verified business email address required. Complete details are required (first and last name, phone number, work email, city, company name).
  6. Competition entries will be evaluated during the 2nd and 8th of March at Clarence Professional Offices at Level 33, 385 Bourke Street, Melbourne.
  7. The winner will be notified by email and phone call by a representative of the Promoter. The competition winner will also be announced on Clarence Professional Offices’ social media channels. By entering this competition, the winner provides their consent to being announced on Clarence Professional Offices’ social media channels.
  8. Winner selection criteria is determined via random draw. All decisions are final.
  9. Prize details: the prize is a 6-month license fee agreement for a 2-person serviced office space one of the following Clarence Professional Office spaces -Level 33, 385 Bourke St, Melbourne, Level 11, 65 York St, Sydney or 95 North Quay, Brisbane. The value of the prize is $9,500 (incl. GST) (the Prize). A security deposit is applicable to redemption of the prize, refundable at the end of the license agreement, pending standard terms and conditions of Clarence Office License Agreements. The security deposit is calculated at 2 months of the list price for the serviced office offered as the competition prize. Location of prize is subject to change at any time in the Promoter’s sole discretion.
  10. Standard Clarence Office License Agreement terms and conditions apply.
  11. The prize is non-transferrable, it cannot be exchanged or redeemed for cash and can be cancelled any time by the Promoter.
  12. If the prize winner requires a larger serviced office space, the prize value can be credited towards an agreement for a larger space for an equal or longer lease period. Larger spaces are subject to availability and are at the sole discretion of the Promoter.
  13. Use of the prize is solely for the winner of the promotion.
  14. The Promoter assumes no responsibility for late, lost or misdirected emails or phone calls. If the Promoter is unable to contact the competition winner after 1 week (for any reason), the prize will be withdrawn and transferred to the next successful recipient.
  15. If for any reason this competition is not capable of running as planned, including infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration security, fairness, integrity or proper conduct of this competition, the Promoter reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, and to cancel, terminate, modify or suspend the competition.
  16. The Promoter reserves the right to alter or amend these terms and conditions at any time throughout the promotion, or limit entry, without notice.
  17. The Promoter will not be responsible or liable if for any reason (beyond their reasonable control) any element of the Prize is not able to be provided.
  18. In all matters, all decisions of the Promoter, will be final and cannot be contested. No correspondence or discussions will be entertained.
  19. The Promoter reserves the right to disqualify any individual who the Promoter believes has breached any of these terms and conditions, or engaged in any unlawful or other improper misconduct. The Promoter reserves it rights to recover damages or other compensation from any such offender.
  20. All contestants release from the Promoter against all liability, cost, loss or expense arising out of acceptance of any prize(s) or participation in this competition including (but not limited to) loss of income, personal injury, accident or death and damage to property and whether direct or consequential, foreseeable, due to any negligent act or omission or otherwise.
  21. By entering into this competition, you agree to share your personal information with the Promoter, subject to the Promoter’s Privacy Policy, for use in marketing and sales activities by the Promoter.
  22. To the extent permitted by law, the Promoter is not responsible or liable for:
    (a) inaccurate or incorrect transcription of entry information;
    (b) non-receipt of entries for any reason;
    (c) problems or technical failures of any kind;
    (d) unavailability or inaccessibility of any service or website;
    (e) unauthorised human intervention in any part of the competition;
    (f) electronic or human error; or
    (g) any damage or loss (direct or indirect) suffered by reason of any act or omission of the Promoter, its employees or contractors in relation to entry into this competition or supply of a prize.