2 Months Free Serviced Offices
click here

1300 310 500

IT Services

What sets Clarence apart.
Clarence pioneered on-site IT support, ensuring that there is always someone to help you when you need it the most. Our team has deep and broad experience designing and building IT environments, particularly for legal services firms. We partner with Microsoft, Apple Business, Lenovo and ESET to provide exclusive discounts to our Members.

Our on-site IT Support team provides face to face service from $180 per hour.

Download Brochure
Castlereagh_Cafe_1_2480x1654-hr-high fidelity v2-2x-faceai
Castlereagh_Cafe_1_2480x1654-hr-high fidelity v2-2x-faceai

IT Support

  • Get real help when you need it with our on-site team in Sydney, Brisbane and Melbourne.
  • We repair, upgrade, and recommend new equipment for you when it is time to replace.
  • Australia wide, we have a quick and easy helpdesk manned by our on-site team who are all excellent technical communicators.
  • We provide disaster recovery solutions, so you never lose your work.
  • Now, more than ever, your IT environment needs to be accessible from anywhere. Our team specialises in helping our Members create flexible, accessible solutions.
  • We can monitor and administer your IT environment, ensuring stability, protection, and real-time support.

Office Technology Setup

  • We assess, recommend, manage, and support a range of the highest quality hardware and software. Enjoy Clarence’s Member discounts when purchasing through our in-house IT team.
  • Access your files from any device, anywhere using cloud technology. Our IT team seamlessly install, configure, and support your enterprise grade service.
  • We implement cyber security solutions and full data back-up and disaster recovery, ensuring protection and data availability.
  • We set up industry best practice solutions using Microsoft Azure Active Directory to actively protect your data.
  • We can set your office up the way you need it, on site and in the cloud, ensuring network and service integrity, data protection and seamless integration.
  • We can set you up to have a fully flexible, cloud-based IT environment, enabling you to work from anywhere.

IT Strategy

  • We can transfer databases, applications, and IT processes into the cloud, providing hosting and re-platforming services.
  • We can design a tailored solution to suit your specific needs, recommend applications and back-up for your business.
  • We audit your IT systems in line with the Australian Cyber Security Centre standards and provide recommendations to protect you and your data.
  • We can develop a full roadmap for you and your business to ensure that you have the best IT environment available for your budget.
  • We identify and understand your risks and then set up a simple recovery plan for when you are hit by human error, ransomware attacks or natural disasters.
  • We can help you to integrate different systems, applications, or online systems so that you can work seamlessly across multiple platforms.

Get in touch

We would love the opportunity to meet with you and discuss how we can help with your technology and infrastructure.

Give us a call or fill in the contact form and one of our team will be in touch with you soon.

Remote Assist

Frequently Asked Questions

When you have a business that is working online or based on an IT platform, you need the expertise to look into it if you have any technical difficulties so that it won’t affect the productivity of your business. Being able to speak directly, in person, to IT support enables faster solutions.

It is dependent on the task, and time taken. The base rate is $180 per hour.

Our team is based on-site, in every Clarence location and respond in minutes after you raise a request.

You can either send us an email on ua.moc.puorgopc@ksedecivres or add your support ticket on cpogroup.com.au/get-help.

No, all the Clarence team are located on Clarence premises, in Sydney, Brisbane and Melbourne.

The Clarence IT team will design, recommend, and source hardware and software to suit your needs. Benefit from Clarence’s purchasing agreements with providers.  

All Clarence offices have wi-fi available for your guests. This makes meetings seamless and easy to run.

Our meeting rooms have been designed for all video conferencing platforms so that you can run your meetings how they work best for you, including Zoom, Microsoft Teams, Google Meet and more.

We have in-house marketing capabilities so that we can design, build, and manage your website for you. Check our Marketing services for more info.

The Clarence network is a custom built private network on Tier 1 carrier’s infrastructure that is maintained and updated to ensure your data and network is safe.

The internet speed that you can access at Clarence can go up to 1Gbps. With custom bandwidth solutions available.

We offer on-site and data centre rack solutions for you business.

A space for your practice

Our workspaces provide a range of space solutions and memberships to assist your practice, with comprehensive business management services such as personalised phone answering and mail handling, and support from our expert, in-house IT, administration, and paralegal teams.

Enquire Now

Serviced
Offices

Private office options to accommodate 1-30 people. Our workspaces have been carefully curated, selected for their iconic address to enhance the legal stature of our members.

Available in multiple configurations, create your own, special, and unique environment, with the option to grow your office with your business, when you need it.

Learn More

Meeting
Rooms

Our meeting facilities are acoustically treated and equipped with state-of-the-art connectivity, including plug-and-play technology, supported by our dedicated onsite IT technicians and member services team.

Book online with spaces suitable for small meetings to product launches and large-scale events.

Learn More

Coworking
Spaces

Coworking at Clarence is a step above traditional coworking spaces with access to our premium collaborative environments or focused privacy for whatever your day requires.

Pay for a single day’s access or join as a member for unlimited use of our workspaces. Flexible. Simple.

Learn More

Virtual
Offices

Access Clarence’s exceptional services and locations on a month-to-month basis with a virtual membership tailored for your practice’s needs.

Month-to-month. No lock-in contracts. No set-up fees. Access to Clarence’s community and legal partner network. Access to Clarence’s in-house IT technicians, paralegal and member services.

First month free with code: ONEMONTHFREE

Learn More
  • © Copyright 2024
  • Clarence Professional Group
  • All Rights Reserved

Mediation packages

SizeSuite forHalf DayFull Day
2-3 Rooms
– 1 boardroom
– 2 separation rooms		2-3 Party Mediations$660$1,320
4 Rooms
– 1 boardroom
– 3 separation rooms		4 Party Mediation$815$1,600
6 Rooms
– 1 boardroom
– 5 separation rooms		5-6 Party Mediation$1,100$2,195
6+ Room Upon requestUpon request

Additional Spaces

Clarence is capable of hosting anywhere between 1 to 60 people, with spaces tailored to your needs.

SizeHourly RateHalf-day rateFull-day rate
4 pax$40$140$280
6 – 8 pax$55$190$1,600
10 – 12 pax$80$280$560
40 pax$130$455$910
Café$400$400$400

Competition Terms and Conditions

  1. The Promoter is Clarence Professional Group (Melbourne) Pty Ltd, L11, 456 Lonsdale Street, Melbourne VIC 3000 ABN 81 624 440 400 (the Promoter).
  2. Entry into the competition constitutes acceptance of these terms and conditions.
  3. Entry is open to all VIC, NSW and QLD residents of 18 years of age or older except any employees of the Promoter and their immediate families, orany existing office and virtual members (or their related entities) of the Promoter.
  4. The competition closes at 11:59PM on the 1st March 2024. The winner will be announced on the 8th March 2024.
  5. To enter the competition, participants need to submit their entry at clarenceprofessionalgroup.com.au/comp via the website form, or other accepted methods of entry provided by Clarence. One entry is allowed per entrant. Verified business email address required. Complete details are required (first and last name, phone number, work email, city, company name).
  6. Competition entries will be evaluated during the 2nd and 8th of March at Clarence Professional Offices at Level 33, 385 Bourke Street, Melbourne.
  7. The winner will be notified by email and phone call by a representative of the Promoter. The competition winner will also be announced on Clarence Professional Offices’ social media channels. By entering this competition, the winner provides their consent to being announced on Clarence Professional Offices’ social media channels.
  8. Winner selection criteria is determined via random draw. All decisions are final.
  9. Prize details: the prize is a 6-month license fee agreement for a 2-person serviced office space one of the following Clarence Professional Office spaces -Level 33, 385 Bourke St, Melbourne, Level 11, 65 York St, Sydney or 95 North Quay, Brisbane. The value of the prize is $9,500 (incl. GST) (the Prize). A security deposit is applicable to redemption of the prize, refundable at the end of the license agreement, pending standard terms and conditions of Clarence Office License Agreements. The security deposit is calculated at 2 months of the list price for the serviced office offered as the competition prize. Location of prize is subject to change at any time in the Promoter’s sole discretion.
  10. Standard Clarence Office License Agreement terms and conditions apply.
  11. The prize is non-transferrable, it cannot be exchanged or redeemed for cash and can be cancelled any time by the Promoter.
  12. If the prize winner requires a larger serviced office space, the prize value can be credited towards an agreement for a larger space for an equal or longer lease period. Larger spaces are subject to availability and are at the sole discretion of the Promoter.
  13. Use of the prize is solely for the winner of the promotion.
  14. The Promoter assumes no responsibility for late, lost or misdirected emails or phone calls. If the Promoter is unable to contact the competition winner after 1 week (for any reason), the prize will be withdrawn and transferred to the next successful recipient.
  15. If for any reason this competition is not capable of running as planned, including infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration security, fairness, integrity or proper conduct of this competition, the Promoter reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, and to cancel, terminate, modify or suspend the competition.
  16. The Promoter reserves the right to alter or amend these terms and conditions at any time throughout the promotion, or limit entry, without notice.
  17. The Promoter will not be responsible or liable if for any reason (beyond their reasonable control) any element of the Prize is not able to be provided.
  18. In all matters, all decisions of the Promoter, will be final and cannot be contested. No correspondence or discussions will be entertained.
  19. The Promoter reserves the right to disqualify any individual who the Promoter believes has breached any of these terms and conditions, or engaged in any unlawful or other improper misconduct. The Promoter reserves it rights to recover damages or other compensation from any such offender.
  20. All contestants release from the Promoter against all liability, cost, loss or expense arising out of acceptance of any prize(s) or participation in this competition including (but not limited to) loss of income, personal injury, accident or death and damage to property and whether direct or consequential, foreseeable, due to any negligent act or omission or otherwise.
  21. By entering into this competition, you agree to share your personal information with the Promoter, subject to the Promoter’s Privacy Policy, for use in marketing and sales activities by the Promoter.
  22. To the extent permitted by law, the Promoter is not responsible or liable for:
    (a) inaccurate or incorrect transcription of entry information;
    (b) non-receipt of entries for any reason;
    (c) problems or technical failures of any kind;
    (d) unavailability or inaccessibility of any service or website;
    (e) unauthorised human intervention in any part of the competition;
    (f) electronic or human error; or
    (g) any damage or loss (direct or indirect) suffered by reason of any act or omission of the Promoter, its employees or contractors in relation to entry into this competition or supply of a prize.